Quick Guide on swiftly getting transcripts into your video editing application

This is a cheat sheet to find the workflow that gets you transcripts back to your NLE as you are looking for.

Are there file size or length limits when uploading to the website?

Upload files up to 20 GB when you use cloud drives

Can I read your privacy policy / terms of service?

Absolutely! See below.

Which formats can I export my transcript to?

We support timecode-based exports to all major non-linear video editing applications (Adobe Premiere, Final Cut Pro, DaVinci Resolve, Avid Media Composer) plus Microsoft Word, SRT subtitles and many more.

What payment methods do you support?

American Express, Visa and Mastercard

How to Translate Your Project

Translation is a TWO-step process

I am having trouble logging in with Google on Safari

Go to Safari's "Preferences". Select the "Privacy" section. Unselect "Prevent cross-site tracking."

Do you have an on-premise solution for high-security environments?

YES! Simon Says on-premise for both security and accuracy.

Do you have team accounts?

Yes, you can collaborate on projects

What is the optimal way to record audio for transcription?

Higher-quality audio = Accurate transcripts

What methods can I import files to your website?

Local file uploader, Google Drive, Dropbox, Box

Global Language Support

100 transcription languages and translation languages

Refunds

Sorry, we don't provide refunds. Please cancel your plan prior to renewal.

How much does it cost?

There are different price plans and subscription plans include credit

Speed of Transcription & Translation

Your files are ready in minutes

Auto-sync timecode, framerate, and resolution

Simon Says automatically reads/preserves timecode/framerate/resolution on import (such as with H264/MOV files)

How does Simon Says work?

Advanced A.I. wrapped with thoughtful design so you can get in and out quickly and back to more important work.

What is the accuracy of your system?

95%+ oftentimes but it depends on the quality of your recording.

Simon Says Walk-Through (video)

Get started quickly: 3-minute video to learn how to transcribe using Simon Says

Contact Us and Get Support

We are fanatical about customer service. Contact us to get support.

Can I purchase in advance and prepay for transcription / translation credit?

Definitely, you can add credit.

How do I change or update my credit card details?

Change or update your credit card / payment info

CCPA and GDPR Compliant

A guide to our GDPR compliance

Exporting video proxies from your NLE to preserve timecode/framerate through to transcript export

Instructions to receive timecode-synced transcripts when using Avid, FCPX, Resolve, and Premiere Pro

I haven't received my email confirmation message yet. What should I do?

Talk to us!

What formats/codecs do you support?

We support a range of audio/video file formats/codecs. You can range of file formats and codecs!

How to upload your files on Simon Says

Upload and transcribe your files

Custom dictionary to increase accuracy

Add proper nouns and domain-specific words to your dictionary to increase the transcript accuracy

Custom dictionaries - limits per plan

Invite friends and earn free credit!

Let your friends know about Simon Says and earn credits

How to upload and transcribe your files

How to transcribe a project on Simon Says

Help: file uploads are failing

Make sure your VPN/firewall is not blocking your upload. Plus other tips.