How do I change or update my credit card details?

Change or update your credit card / payment info

Jan 23, 2022

Simon Says allows you to use one credit card for subscription payments and a different card for transactions.

To change or update your credit card used for transactions:

  • Upload media you would like transcribed
  • Click the "Transcribe" button
  • Untick the "Use The Card On File" option
  • Enter the new card details
  • Tick "Update Saved Card" if you intend to use this card for future transactions
  • Click "Let's do this"

Your new credit card details will now be used.

To change or update the credit card used for subscription payments:

  • Click My Profile at the top right of your page
Click Update Payment Details
  • Click Update Payment Details
Update your credit card info
  • Enter your new details and click Update Card. Your card will be updated and saved for all future payments.

Related Help Articles:

About Simon Says
Can I purchase in advance and prepay for transcription / translation credit?
Can I read your privacy policy / terms of service?
Can you handle translations?
Contact Us
How do I upgrade or downgrade my account?
How much does it cost?
I haven't received my email confirmation
What payment methods do you support?