How do I change or update my credit card details?
Change or update your credit card / payment info
Jan 23, 2022
Simon Says allows you to use one credit card for subscription payments and a different card for transactions.
To change or update your credit card used for transactions:
- Upload media you would like transcribed
- Click the "Transcribe" button
- Untick the "Use The Card On File" option
![](https://cdn.prod.website-files.com/621173d1c16e2272d70ece63/6216024d6cfdad629aba990e_image%2B%25286%2529.png)
- Enter the new card details
![](https://cdn.prod.website-files.com/621173d1c16e2272d70ece63/6216024cb65ea65982b2b7c2_image.png)
- Tick "Update Saved Card" if you intend to use this card for future transactions
- Click "Let's do this"
Your new credit card details will now be used.
To change or update the credit card used for subscription payments:
- Click My Profile at the top right of your page
![Click Update Payment Details](https://cdn.prod.website-files.com/621173d1c16e2272d70ece63/6216024ca9e9ff9c29dcc9f6_Subbed%2Buser%2Bprofile.png)
- Click Update Payment Details
![Update your credit card info](https://cdn.prod.website-files.com/621173d1c16e2272d70ece63/6216024c328ad23eb51e6747_Subbed%2Buser%2Bcc%2Bdetails%2Bchange.png)
- Enter your new details and click Update Card. Your card will be updated and saved for all future payments.
Related Help Articles:
About Simon Says
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