Can I purchase in advance and prepay for transcription / translation credit?
Definitely, you can add credit.
Option 1: buy from your dashboard (The preferable option!)
Buy prepaid credit minutes: by clicking "Add Credit" in the header of your Simon Says dashboard. When you purchase the credit it will be automatically added to your account so you can start using.
Option 2: buy from an external link
If you want an external party who does not have access to your Simon Says account, such as a project manager or client, to purchase your credit: click here. This option is not automated. Once the credit is purchased, let us know and we will manually add the credit to your account.
- Prepaid credit is available at the rate of your payment plan. Example: If you are on Pay As You Go, buying 20 hours of credit will be $300.
- If you are on a membership plan with a discounted transcription rate, the prepaid credit is valid only as long as you remain a member. If you unsubscribe and discontinue your membership, any remaining prepaid credit will expire.
- Pay As You Go prepaid credits are valid for 6 months.
- There are no refunds for unused credits, sorry.
Related Help Articles:
About Simon Says
Are there file size or length limits when uploading to the website?
How to Translate Your Project
Download the MacOS app/FCP X Extension
How do I change my credit card details?
How do I upgrade or downgrade my account?
How does Simon Says work?
How much does it cost?
Simon Says Walk-Through (video)
Speed of Transcription & Translation