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How do I add new videos to a project?

You can't add new media to an existing transcribed project. Create a new project instead.

Download issues when exporting your transcript

You most likely are behind a VPN/Firewall preventing downloads from Simon Says. Contact your IT team and ask them to whitelist Simon Says.

Project is locked

Click the lock icon near the file name to unlock the project

Can I upload just a text/Word doc of a transcription/captions/subtitles?

Unfortunately not.