Offline license activation for Simon Says On-Prem
Steps to manually activate a Simon Says On-Prem license
You have purchased Simon Says On-Prem and downloaded/installed the AI (*.ova) to run on Linux or a virtual machine (VM).
You now want to activate its license (for the respective number of credit hours you purchased) but you are using an air-gapped computer. Offline license activation has a few extra steps compared to online license activation (see step 6 here if you want to go the online activation route instead).
Here's how to do an offline license activation for Simon Says On-Prem:
Step 2. Then send/email us the SimonSaysLicense.txt file that was created.
Step 3. Typically in 1-2 business days: we will email you back a long string of text that is necessary for Step 4.
Step 5. Now install/open the Simon Says GUI on-premises software (download was provided at the time of purchase) and specify the IP address of the virtual machine (VM), in the settings (for specific steps for this, see steps 1-5 here, don't do step 6). You should NOT click through Preferences > Activate license, as this could invalidate the manual license activation process. You will see your credit appearing automatically, but it may take a few minutes. If it doesn’t appear, check the machine running the software can reach the VM.